- You can review any data to check it is accurate and appropriate.
- You can check how long any data is kept for.
- You can request for data to be deleted.
We take customer satisfaction very seriously, great hospitality is what we do! We always ask for feedback, and welcome all comments to ensure we’re providing the best possible stay for our guests. Here are our most recent reviews:
* * * *
“Very lovely people who go out of their way to make you feel welcome.”
Madeline, Jan 2020
“Danke für die nette Gastfreundschaft und die schöne Unterkunft. Die Zimmer waren sehr sauber und gemütlich. Das Frühstück war richtig lecker. Man hat sich direkt wohl gefühlt. Wir kommen sehr gerne wieder.”
Lukas, Jan 2020
“Le logement est parfaitement conforme à la description. L’accueuil est plus que bien, Lorna fait tout pour que vous vous sentiez bien. Toutes les informations sur les activités, restaurants et choses à voir sont dans la chambre. Si vous avez des questions, Lorna se fait un plaisir de vous aider.”
Ben, Dec 19
“Excellent stay- the bnb was very clean, with a lovely view in a very peaceful location. Lorna was welcoming and friendly- and cooked a great breakfast too! Thank you for having us.”
Jamie, Nov 19
“Lorna’s house is very convenient for shops and restaurants and the view is amazing! Room clean with a big comfortable bed. Bathroom has a good shower and a massive bath. Visit and you will enjoy!”
David, Oct 19
“Lornas place is absolutely amazing and Lorna herself is a real jewel! Outstanding hospitality, magnificent view and delicious breakfast! Would definitely recommend :)”
Marie, Sept 19
“Lorna’s place was great! It was a comfy bed and her breakfast was delicious! Highly recommend!”
Bonnie, Sept 19
“Lovely room, beautiful location on the waterfront of Lochcarron with a great view. Breakfast was execellent and Lorna and Gary super host, very friendly and welcoming. I definitely recommend to stay here and look forward to coming staying again in the future.”
Cristina, Sept 19
Lorna is a great host, we felt very welcomed in her home. The room was so cozy, much better than the pictures, and further you have a great view to the lake. Also the room was super tidy! We can only recommend staying there and have a lovely time.”
Kristin, Sept 19
“Lovely overnight stay with a beautiful view, followed by a beautiful breakfast in the morning!”
Chris, Aug 19
“Absolutely lovely B&B with a stunning view. The breakfast was delicious. Lorna and her husband were wonderful and extremely helpful hosts.”
Sarah, Aug 19
“Castle Cottage is a very cosy and nice place to stay in Lochcarron. Our room was very nicely decorated, the bathroom was large and our window overlooked the Loch. Lorna is a very friendly and accommodating person, well organized with loads of tourist info at hand. Breakfast was tasty and filling, served in a nice lounge. We had a lovely time and would definitely recommend!”
Michael, Aug 19
“Lorna’s was in a great location with wonderful views of the loch. It was a really good stopover point on our drive between Poolewe and Skye. The room was spotless and comfortable and had everything we needed for a lovely nights stay. Lorna also provided a delicious breakfast and was a really welcoming host. Highly recommended. Also recommended is the Lochcarron hotel where we had a really good pub dinner.” Sharn, Aug 19
It’s not to late to be planning your trip to this stunning part of the Highlands. Visiting this special part of Scotland can be so rewarding with something for everyone and it’s important to know you have quality bed & breakfast accommodation to look forward to. We are fortunate to live right by the sea, with a coast that is breathtaking – and with easy links to further attractions such as the Isle of Skye, and the north West up to Ullapool and Durness. For the Munro Baggers out there, this North West Highlands is Mountain heaven!! We have a great range of hills on our doorstep, with the Torridon, Cuillen and Glenshiel areas all very close by. If you are interested in more gentle days out, then there are plenty of lower level walks in the local forest, estates & along the coast. The path of the NC500 passes right by our door; we are an ideal first night stop if going clockwise, or a last night treat on an anti-clockwise route! Many of our guests spend a night with us as part of a touring route, but if you have the time it’s well worth spending at least 2 nights in each of your stopover locations to give you time to explore, otherwise it can be a little rushed… If you enjoy the great outdoors, there are some great activity and sightseeing options all around us. We have sea kayaking, sailing, paddleboading, caving, canyoning, mountainbiking and hillwalking activities all within a few minutes drive, and we love a daily sea swim right in front of the house. We are fortunate to have Attadale Gardens, Plockton, The Applecross Peninsula and Estate Gardens all nearby too, with Inverewe gardens a pleasant drive up the coast. The Highlands of Scotland is a real hidden gem, with so much to explore. Come and stay with us, and experience this amazing place for yourself. We offer high quality Bed & Breakfast accommodation – with twin and kingsize double room options available. With a very generous Scottish breakfast and stunning views, a warm welcome and very comfy beds, this is a perfect place to recharge your batteries.
Privacy Statement & The GDPR
Castle Cottage is registered with the Information Commissioners Office and seeks to ensure compliance with the General Data Protection Regulations (GDPR) 2018
Any personal data provided to Castle Cottage, is used only to make and manage accommodation bookings. This relates to reservations made directly by phone or email, via the 3rd party booking software embedded on our website (Freetobook) or via the 3rd party platform Airbnb.
Your Personal Data
As part of the booking process you will be asked for personal data which may typically include name, address, telephone number, email address along with additional guest data and when accessing a reservation through one of the 3rd party platforms, this may also include your IP address. This information is stored within our systems purely to process your booking.
Your data is retained after you have stayed with us, but no longer than is reasonable to comply with our legal obligations.
Data processed directly by third parties
Single & Joint Controllers
When making a direct reservation via telephone or email then Castle Cottage B&B is your Data Controller. When accessing Freetobook software to facilitate an online booking, then Castle Cottage B&B and Freetobook shall together operate as joint data controllers for the processing of your personal data. The storage of your data may be needed to perform the contract that you have with us as your accommodation provider or your booking platform. When accessing Airbnb to facilitate an online booking, then Airbnb is your data controller.
As a small business, we use minimal personal data from you and we take all reasonably practicable measures to protect any personal data. Only authorised members of the Castle Cottage B&B team may access your personal data.
Control of your Personal Information
You can email or write to us with a request to review your information.
We may use your information for our legitimate interests, such as for administrative, fraud detection and legal purposes.
Your personal data will never be sold to a third party and is held purely for the purpose of making and the associated communications relating to a reservation. We do not carry out marketing mailers, and will only ever contact you when required in the administration of your reservation with us.
You may be asked to write a review – in the form of the visitors book, online, or via the feedback procedure of our 3rd party booking platforms. Reviews may be used for marketing purposes such as social media, websites and linked websites. However all reviews do not contain personal, identifying or contact data.
Whatever the time of year or weather, you can’t beat the Highlands of Scotland. Our fantastic Bed & Breakfast accommodation is available all year round and often enjoys crisp, cold days with beautiful sunshine! If you are touring and looking for some comfortable bed & breakfast accommodation, perhaps as an alternative to camping, or to take a breather on an NC500 tour, give us a call! Sit by the picture windows, looking out over the water of Loch Carron, enjoying the sea and mountain views. With well appointed rooms, very comfy beds and great breakfast, a night or two at Castle Cottage Bed & Breakfast in Lochcarron is a great way to restore the batteries.
We are very used to hosting walkers, climbers, cyclists etc and have space and facilities to help with drying kit, we can provide packed lunches and also the option of evening meals. If you are looking for a base for a few days of exploring, munro bagging or other local adventures, then we can also organise fully catered stays.
The beautiful Highlands of Scotland can present some travelling challenges to anyone not familiar with our single track roads. The ‘etiquette’ for happy travelling does vary, but there are some easy tips to help you on your way! Our local tourism group has shared this nifty illustration with us, and we thought it could be helpful to anyone heading our way this year. There are always going to be difficulties balancing the needs of the tourist (typically moving more slowly, enjoying the view) and the local (desperate to get from a to b as fast as possible) when sharing the same stretch of narrow and often pot-holed road!! Following these helpful tips may well improve your experience, and help to keep the blood pressure in check….